Through Sikh Family Center's National (free, private, and bilingual) Helpline, sangat members receive services in Punjabi and English including crisis intervention, appropriate referrals, and advocacy that increases the range of options for those most vulnerable.
Our Helpline has seen as many calls in this first half of 2021 as in the entire 2020 (that was already our busiest year!). We note this is good news--as hard as the individual situations are, folks are reaching out for support and realize they are not alone!
Our non-Emergency Helpline is answered by trained peer counselors (40+ hours of SFC specialized training) committed to supporting community members facing or fearing any threats to their health, safety, and/or security. We trained 13 new Peer Counselors in 2021!
Now we seek to boost our Urgent Action Fund to cover expenses for time-sensitive financial support and services we provide to our callers, including:
- New Phones (e.g. recently to a woman being stalked)
- Phone card (E.g. to an immigrant survivor of domestic violence)
- Motel costs (E.g. ten days of stay for mom and child when no shelter beds were available in her neighboring counties)
- Low Bono/discounted assessment & counseling services (e.g. for a child trauma survivor)
- Legal filing fees (e.g. emergency petitions)
- Short-term Rental Assistance
OUR DRIVING BELIEF: Various social and cultural barriers prevent the equitable, just, healthy and strong Sikh panth envisioned by the Gurus.
ONE of our key strategies is to sustain and enhance quality Helpline peer counselor support for survivors of violence and other forms of trauma.
Anticipated Results: *Community members of all ages know help is available and become more likely to overcome shame and fear of reaching out when faced with challenges. *Voices and experiences of the most impacted informs SFC strategies. *Survivors of violence feel heard, supported, empowered to make informed choices and their immediate needs for protection are met more often.